Formitech offers "Understanding Voice over IP" two-day comprehensive VoIP training course for professionals who need an overview and update on VoIP fundamentals, PBX replacement, convergence, carrier services and interconnect, implementation issues and solutions, VoIP system vendors, business and deployment cases and project management.
Taking this voip training course, you'll obtain the solid foundation necessary to intelligently discuss, compare and evaluate VoIP technologies, products and implementation choices, demystifying the jargon, understanding the fundamentals and how it all fits together - knowledge you can't get reading trade magazines or talking to salespeople.
We'll bust the buzzwords, explain the jargon and instill structured understanding of Voice over IP - career-enhancing knowledge that lasts a lifetime. This is an easy sell with management: your increased efficiency, productivity and informed decision-making will repay the cost of the training many times over.
Register for this career-enhancing training today!
Key Course Features:
Build a solid understanding of VoIP technology
- Demystify jargon and buzzwords
- Understand the fundamental ideas, components and implementations of VoIP
- Understand IP voice packetization, codecs, softswitches, gateways, protocols
Learn all about SIP
- Understand how SIP works and what it can do
- How SIP fits in with soft switches and call managers
- Trace the establishment of an IP phone call step-by-step
Understand VoIP services and carrier networks
- Contrast and compare PBX replacement vs. hosted PBX vs. IP Centrex services
- Learn about IP vs. DS0 connection to carriers, QoS and Service Level Agreements
- Demystify MPLS, VPNs, Megaco and Session Border Controllers
- Get a checklist of seven critical areas any potential service provider must be evaluated on
Convergence, presence, and converged applications: enhance productivity and lower costs
- Understand convergence and the power of converged networks and converged applications
- Find out about Presence and how it enables sophisticated call handling
- Real-life examples: mixed-media group communications, virtual contact centers, unified messaging, IPTV
Learn 15 ways VoIP saves money
- Understand why traditional phone companies are converting to VoIP
- The how and why of cost savings for small, medium and large organizations
Practical solutions: readiness assessment, case studies, vendors
- Readiness assessment: identify and discuss key issues that must be evaluated
- Business and deployment cases: PBX replacement, IP Centrex, multi-location networked cases
- Vendor and product reviews
Project management
- How to do it the “right” way
- The need for a process
- Requirements analysis, RFPs, running trials, selecting a vendor, rollout, maintenance
- Packed with practical templates and checklists you can put to immediate use
